Commitment to Quality
Every cell line undergoes comprehensive quality control before shipment. Our testing protocols ensure identity, purity, and reliability for reproducible research outcomes.
Mycoplasma Testing
PCR-based and culture-based assays confirm the absence of mycoplasma contamination prior to release.
Identity Verification
STR profiling validates identity and ensures traceability of all authenticated human cell lines.
Contamination Screening
Screening for bacterial, fungal, and microbial contamination ensures strict internal release criteria are met.
Certified Excellence
Comprehensive documentation accompanies every product, providing full transparency and traceability for your research records.
ISO 9001:2015 Certified
Our quality management system is based on the internationally recognized ISO 9001:2015 standard, ensuring consistent quality across all operations.
Certificate of Analysis
Every product ships with a comprehensive Certificate of Analysis (CoA) documenting test results, specifications, and quality control data.
Detailed Product Sheets
Complete product documentation including culturing protocols, growth characteristics, and recommended media for optimal results.
STR Profile Data
Full STR profiling data is provided for authenticated human cell lines, enabling independent identity verification at any time.
60-Day Warranty
We stand behind the quality and viability of our products. We guarantee that our cells will be viable at the start of culture for 60 days after shipment from our facilities. All materials conform to the specifications described in the Certificate of Analysis and/or Product Sheet.
Materials are handled and stored according to our specified guidelines.
Any defects are reported within the 60-day period following shipment.
60-Day Coverage
Full viability guarantee from the date of shipment, giving you confidence to begin your research on schedule.
Material Replacement
In the event of a confirmed defect, we replace the material promptly so your research remains on track.
Refund Option
Alternatively, a refund may be issued. Shipping and handling costs are evaluated on a case-by-case basis.
Request Your Certificate of Analysis
Certificates of Analysis (CoAs) are available for download directly on each respective product page. If you require documentation for a specific lot, you may request it using the form provided.
Please provide the product name, product number, and lot number. Our quality team will review your request and send the corresponding documentation promptly.
All documentation is issued in accordance with our ISO 9001:2015 quality management system to ensure full traceability and compliance.
ISO 9001:2015 Certification
Cytion operates under a certified ISO 9001:2015 quality management system. Our certification reflects structured processes, documented procedures, and continuous quality control across all operations.
Download ISO 9001:2015 Certificate