Shipping Information

Worldwide Shipping

We are thrilled to serve customers across the globe. Regardless of your location, you can confidently place orders directly with us. Our efficient shipping services are geared to ensure secure and swift delivery to your doorstep, wherever you are in the world.

Shipping Costs

Below you'll find estimated shipping fees and additional charges based on product type and shipping requirements. Actual shipping costs might differ from these estimates and will be finalized when we confirm your order.

Find our shipping costs here ➜

Shipping Process

We strive to dispatch our products swiftly, partnering with courier services to ensure prompt delivery. Freight charges are billed unless agreed otherwise. Any additional shipping costs or customs duties will be the responsibility of the customer. For unexpectedly high freight fees, CLS Cell Lines Service GmbH reserves the right to bill these costs separately. Customers may opt to use their own shipping services. Items shipped with dry ice meet IATA regulations and have specific packaging requirements. For any inquiries, reach out to our support team through the contact form, email, or phone.

We itemize freight fees and expenses for packaging, dry ice, cool packs, heat packs, or necessary documentation (such as CITES, among others) as separate entries on your invoice.